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Enteyoes Gym

Delete My Data

This page explains how members of the Enteyoes Gym app (published by GridForge Digital) and web member portal can request deletion of their personal data, and exactly what is deleted versus what we retain while your membership is active.

How to request deletion

  1. Log in to the member portal (web) or the Enteyoes Gym mobile app.
  2. Go to Settings → Privacy & data → Manage my data.
  3. Select the data categories you want removed (or “Select all”).
  4. Confirm with the one-time code emailed to you.

Already uninstalled the app? You can still request deletion by logging into the web member portal via an email one-time code, then visiting Manage My Data.

What is deleted vs. kept

Deleted on requestKept while your membership is active (and why)
  • Feedback & reviews
  • Notification history
  • Registered devices
  • Saved onboarding drafts
  • Payment receipt images
  • Membership identity — name, CNIC, DOB, photo, emergency contact, address — Needed to operate your active membership.
  • Payment ledger amounts & dates — Retained for legal/accounting reasons for 2 years after your membership ends.
  • Attendance timestamps — Operational only — no personal identifiers.
  • Account login email — Your account is kept.

Questions

For any questions about this process, see our Privacy Policy or contact us.

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